Data privacy

Privacy policy

Introduction and overview

We have written this privacy statement in order to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as the controller – and the processors (e.g. providers) commissioned by us – process, will process in the future and what lawful options you have. The terms used are to be understood as gender-neutral.
In short, we inform you comprehensively about the data we process about you.

Data protection statements usually sound very technical and use legal terminology. This privacy statement, on the other hand, is intended to describe the most important things to you as simply and transparently as possible. As far as transparency is concerned, technical terms are explained in a reader-friendly way, links to further information are provided and graphics are used. In this way, we inform you in clear and simple language that we only process personal data in the course of our business activities if there is a corresponding legal basis. This is certainly not possible by providing the most concise, unclear and legalistic explanations possible, as is often standard practice on the Internet when it comes to data protection. We hope you will find the following explanations interesting and informative and perhaps there is one or two pieces of information you did not know.
If you still have questions, we would like to ask you to contact the responsible office mentioned below or in the imprint, to follow the links provided and to look at further information on third-party sites. Our contact details can of course also be found in the imprint.

Scope of application
This data protection declaration applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (order processors). By personal data, we mean information within the meaning of Art. 4 No. 1 DSGVO, such as a person’s name, e-mail address and postal address. The processing of personal data ensures that we can offer and invoice our services and products, whether online or offline. The scope of this privacy policy includes:

– all online presences (websites, online shops),
– social media presences and e-mail communications,

In short, the data protection declaration applies to all possible areas in which personal data is processed in the company via the aforementioned channels in a structured manner. If we enter into legal relationships with you outside of these channels, we will inform you separately where applicable.

Legal basis
In the following privacy statement, we provide you with transparent information on the legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, which you can of course read online on EUR-Lex, the gateway to EU law, at

We only process your data if at least one of the following conditions applies:
– Consent (Article 6(1)(a) DSGVO): You have given us your consent to process data for a specific purpose. An example would be the storage of your entered data of a contact form or in the login area.

– Contract (Article 6(1)(b) DSGVO): In order to fulfil a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a rental contract with you, we need personal information in advance.

– Legal obligation (Article 6(1)(c) DSGVO): If we are subject to a legal obligation, we process your data. For example, we are legally obliged to keep invoices for accounting purposes. These usually contain personal data.

– Legitimate interests (Article 6(1)(f) DSGVO): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to operate our website in a secure and economically efficient manner. This processing is therefore a legitimate interest.

Other conditions such as the performance of recording in the public interest and the exercise of official authority as well as the protection of vital interests do not usually arise for us. If such a legal basis should be relevant, it will be indicated at the appropriate place.

In addition to the EU Regulation, national laws also apply:

– In Austria, this is the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Data Protection Act), or DSG for short.
– In Germany, the Federal Data Protection Act, or BDSG for short, applies.

If other regional or national laws apply, we will inform you about them in the following sections.

Contact details of the responsible person
If you have any questions about data protection, you will find the contact details of the responsible person or office below:
The RAW Potsdam GmbH
Mittelstraße 38, D-14467 Potsdam, Germany
Authorised to represent. Mirco Nauheimer
T +49 30 308 087 01

Storage period
It is our general policy to store personal data only for as long as is absolutely necessary for the provision of our services and products. This means that we delete personal data as soon as the reason for processing the data no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.
Should you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as soon as possible and insofar as there is no obligation to store it.
We will inform you about the specific duration of the respective data processing below, provided we have further information on this.

Rights according to the General Data Protection Regulation
According to Article 13 of the GDPR, you have the following rights to ensure that data is processed fairly and transparently:

– According to Article 15 DSGVO, you have the right to information about whether we are processing data about you. If this is the case, you have the right to receive a copy of the data and to know the following information:
– the purpose for which we are processing it;
– the categories, i.e. types, of data being processed;
– who receives this data and, if the data is transferred to third countries, how security can be guaranteed;
– how long the data will be stored;
– the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;
– that you can lodge a complaint with a supervisory authority (links to these authorities can be found below);
– The origin of the data if we have not collected it from you;
– whether profiling is carried out, i.e. whether data is automatically analysed to arrive at a personal profile of you.

– You have a right to rectification of data under Article 16 of the GDPR, which means that we must rectify data if you find errors.
– You have the right to erasure (“right to be forgotten”) under Article 17 of the GDPR, which specifically means that you may request the deletion of your data.
– According to Article 18 of the GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it any further.
– According to Article 19 of the GDPR, you have the right to data portability, which means that we will provide you with your data in a common format upon request.
– You have a right to object under Article 21 of the GDPR, which entails a change in processing after enforcement.
– If the processing of your data is based on Article 6(1)(e) (public interest, exercise of official authority) or Article 6(1)(f) (legitimate interest), you may object to the processing. We will then check as soon as possible whether we can legally comply with this objection.
– If data is used to carry out direct advertising, you can object to this type of data processing at any time. We may then no longer use your data for direct marketing.
– If data is used for profiling, you can object to this type of data processing at any time. We may no longer use your data for profiling thereafter.
– According to Article 22 of the GDPR, you may have the right not to be subject to a decision based solely on automated processing (for example profiling).

In short, you have rights – do not hesitate to contact the controller listed above at our office!
If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Germany, there is a data protection commissioner for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:

Brandenburg Data Protection Authority
The State Commissioner for Data Protection and for the Right to Inspect Files: Dagmar Hartge
Stahnsdorfer Damm 77, 14532 Kleinmachnow
Telephone: 033203/356-0
Fax: 033203/356-49


Communication Summary
Data subjects: anyone who communicates with us by phone, email or online form.
Data processed: e.g. telephone number, name, email address, form data entered. More details can be found in the respective contact type used.
Purpose: Handling of communication with customers, business partners, etc.
Duration of storage: Duration of the business case and legal requirements.
Legal basis: Art. 6 para. 1 lit. a DSGVO (Consent), Art. 6 para. 1 lit. b DSGVO (Contract), Art. 6 para. 1 lit. f DSGVO (Legitimate Interests)

When you contact us and communicate by telephone, e-mail or online form, personal data may be processed.
The data is processed for the handling and processing of your question and the related business transaction. The data will be stored for the same period of time or as long as required by law.

Persons concerned
All those who seek contact with us via the communication channels provided by us are affected by the above-mentioned processes.

When you call us, the call data is stored pseudonymously on the respective end device and with the telecommunications provider used. In addition, data such as name and telephone number may subsequently be sent by e-mail and stored for the purpose of responding to enquiries. The data is deleted as soon as the business case has been closed and legal requirements permit.

If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone,…) and data is stored on the e-mail server. The data is deleted as soon as the business transaction has been completed and legal requirements permit.

Online forms
If you communicate with us via online forms, e.g. contact form or log-in area, data is stored on our web server and, if necessary, forwarded to an e-mail address of ours. The data is deleted as soon as the business transaction has been completed and legal requirements permit.

Legal basis
The processing of data is based on the following legal grounds:

– Art. 6 para. 1 lit. a DSGVO (consent): You give us your consent to store your data and to further use it for purposes related to the business case;
– Art. 6 para. 1 lit. b DSGVO (contract): There is a need for the performance of a contract with you or a processor such as the telephone provider, or we need to process the data for pre-contractual activities such as preparing a quotation;
– Art. 6 para. 1 lit. f DSGVO (Legitimate Interests): We want to conduct customer enquiries and business communications in a professional manner. For this purpose, certain technical facilities such as e-mail programmes, exchange servers and mobile operators are necessary in order to be able to operate the communication efficiently.

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Copyright notice
All contents of this website are subject to copyright protection by The Raw Potsdam GmbH or the project companies commissioned by The Raw Potsdam GmbH. Any commercial use or publication of the content of this website requires written permission from the management.

Contact us at with general questions about the website, the information we collect about you, or how we use that information.